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Automatic Machines

BESANA

Your well-rounded espresso experience
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Colors available
Black
MADE IN ITALY
Guarantee of premium quality and of a neverending passion for the art of espresso making.
CLASSIC PANNARELLO
The same approach of the traditional barista with the classic pannarello that delivers steam to froth milk or hot water for teas.
100% CERAMIC ADJUSTABLE GRINDERS
The long lasting 100% ceramic grinders extract the purest essence from coffee beans, preventing overheating and burning. This material guarantees long-lasting performances, silence and the best in-cup result. Select among 5 options to customize your espresso, from the finest grind for a strong taste, to the coarsest for a lighter coffee.
MEMO FUNCTION
Customize and memorize the length of your espresso and coffee simply by keeping selected the button for a few seconds.
AUTO-CLEANING AND DESCALING ALERT
To ensure a longer product life and the best results anytime, the machine activates an automatic rinsing cycle of the coffee circuit when you turn it on, or when it automatically shuts off. Moreover, it alerts you when it's time to descale.
COMPACT DESIGN
Compact and versatile design with an easy and intuitive interface. All compartments are directly accessible for maximum convenience – whether that’s refilling with water or ground coffee or emptying the filters or the drip tray.
REMOVABLE BREW GROUP
The heart of the machine, it doses and tamps the right amount of ground coffee for all your espressos. It allows a thorough cleaning of the machine as it is removable and can be washed under the tap and re-inserted easily at its place.
QUICK HEAT BOILER
The Quick Heat boiler ensures hot beverages from the first cup without the waiting. Its secret lies in its body made in light aluminum and stainless steel, which can reach hot temperatures fast.

Tech Info

Highlights
User interface
Buttons and rotating knob
Total Beverages Variety
Espresso, espresso lungo, hot water
Milk/Steam solution
Classic black plastic pannarello
Ceramic grinders
Adjustable grinder setting
✔ 5 selections
Beverages Variety
Espresso
Espresso lungo (caffè lungo)
Hot water
Beverages in-cup quality
Pump pressure
15 bar
Adjustable coffee length
Gaggia adapting system
Ease of use
Capacity Water Tank
1 l
Capacity beans container
180 gr
Capacity Coffee pucks container
8 Coffee pucks
Simultaneously brewing of 2 coffee cups
Removable components
Classic pannarello; water tank; coffe pucks container; drip tray; brew group
Maintenance
Water filter compatibility
✔ intenza+
Rinsing cycle
✔automatic
Descaling cycle
✔manual with warning
Materials, Finishing and Dimensions
Product dimensions (l x h x d)
29,5 x 32,5 x 42 cm
Product weight
7 kg
Bodywork
Black ABS
Front
Black ABS
Drip tray
ABS, stainelss steel
Energy Consumption
Boiler
✔ Stainless steel
Power Supply
230v 50Hz 1400W
Stand-by
< 1w
Accessories
Included Accessories
Grease tube, grinder adjustment key
Overview
INTUITIVE INTERFACE
The most immediate way to get an authentic Italian espresso or a coffee, only by clicking a button on the rotating knob.
MEMO FUNCTION
Personalize and set the length of your espresso, for a tailor-made result
CLASSIC PANNARELLO
The right tool to unleash your inner barista and make velvety cappuccinos or other milk-based beverages.
100% CERAMIC ADJUSTABLE GRINDERS
They ensure silence, great performance and the extraction of the best coffee aromas
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English
Français
Deutsch
Español
Italiano
Korean
Japanese
Português
INSTRUCTION BOOKLET BESANA
Download
INSTRUCTION BOOKLET BESANA US/CANADA
Download
SAFETY NORMS
Download
DECLARATION OF CONFORMITY
Download
WARRANTY
Download
INSTRUCTION BOOKLET BESANA
Download
INSTRUCTION BOOKLET BESANA US/CANADA
Download
SAFETY NORMS
Download
DECLARATION OF CONFORMITY
Download
WARRANTY
Download
INSTRUCTION BOOKLET BESANA
Download
SAFETY NORMS
Download
DECLARATION OF CONFORMITY
Download
WARRANTY
Download
INSTRUCTION BOOKLET BESANA
Download
NSTRUCTION BOOKLET BESANA US/CANADA
Download
SAFETY NORMS
Download
DECLARATION OF CONFORMITY
Download
WARRANTY
Download
INSTRUCTION BOOKLET BESANA
Download
SAFETY NORMS
Download
DECLARATION OF CONFORMITY
Download
WARRANTY
Download
INSTRUCTION BOOKLET BESANA
Download
SAFETY NORMS
Download
DECLARATION OF CONFORMITY
Download
WARRANTY
Download
INSTRUCTION BOOKLET BESANA _ FOR JAPAN
Download
SAFETY NORMS
Download
DECLARATION OF CONFORMITY
Download
WARRANTY
Download
INSTRUCTION BOOKLET BESANA
Download
INSTRUCTION BOOKLET BESANA - BRAZIL
Download
SAFETY NORMS
Download
DECLARATION OF CONFORMITY
Download
WARRANTY
Download
F.A.Q.
Category
TECHNICAL INFORMATION
2
BEVERAGES MAKING
5
CLEANING & MAINTENANCE
5
TECHNICAL INFORMATION
What is the difference between a superautomatic and a manual espresso machine?

If you prefer to obtain excellent results in a fast way, a superautomatic machine is what suits you the best. Equipped with a patented brew group, makes espresso, cappuccino and other hot beverages just by pressing a button, that can be customized as you prefer in a few easy steps. Moreover, the integrated 100% ceramic grinders let you have freshly ground coffee at every use and preserve all the aromas. While, if you like to relive the barista rituals at home, a manual machine is the right choice. Learning how to make an impeccable espresso requires care and practice, but it is definitely worth it.

How can I interpret the LEDs on the interface?

In order to make it easier to use your Gaggia Besana, we designed a simulator that shows the different situations that can happen. Visit the section “Discover the interface”, here in this product page, choose a situation from the list on the left and you will see, on the right, its representation with a specific and useful description.

BEVERAGES MAKING
HOW CAN I PREPARE MY FAVOURITE ESPRESSO?

The machine has default settings, but you can easily make your personal and customized espresso just by following these simple suggestions.

1. Always select high quality blends. Blends with Arabica are characterized by a higher acidity and a more aromatic flavor, while blends with more Robusta have a stronger taste.
2. Be sure to turn the machine on a few minutes before using it, so it can properly warm up. This guaranteees a perfect extraction of all coffee aromas.
3. Set the length of your espresso via the MEMO function. For a traditional Italian espresso, set it to 30ml.
4. Adjust the grind size among the 5 available selections by pushing and turning the knob inside the beans container with the key, only when the grinders are working. For a stronger taste or for light roasted beans, choose a finer grind, while for a lighter taste or dark roasted beans, select a coarser grind.

HOW CAN I CHANGE THE GRINDER SETTINGS?

It is possible to adjust the grinder settings by pushing and rotating the knob inside the coffee beans container by using the grinder adjustment key, one notch at at time, and only when the machine is grinding. You can choose among 5 different settings, from 1 (the smallest spot) – the boldest (for light roasted coffees) to 5 – the lightest (for dark roasted beans). You will taste the difference after 2-3 brewings.

Which kind of milk can I use to get an impeccable froth?

We suggest to use whole cold milk (at circa 5° C / 41° F), with a protein content of at least 3% and a fat content of at least 3.5%. Proteins will incorporate air in the cream, while fats will make it dense and steady. Also semi-skimmed cow milk, some lactose-free milk and soy drink are proven to deliver a good result.

HOW CAN I MEMORIZE THE QUANTITY OF COFFEE?

It is possible to customize and memorize the lenght of coffee (espresso or espresso lungo) simply by pressing and holding the button for a few seconds the machine starts grinding, and “2 cups” button and “ON/OFF” button flash simultaneously. When the desired quantity has been reached, press again the coffee button. The lenght is memorized for next uses.

Can I use mineral water?

Yes, you can use mineral still water or tap water. Avoid sparkling water as it can negatively affect the brewing process.

CLEANING & MAINTENANCE
Why does my espresso machine automatically start a rinsing cycle?

This automatic rinsing cycle – that happens when the machine is switched on or goes in stand-by mode – is necessary to keep the circuits always clean and to heat the coffee circuit to guarantee an extraordinary result from the first use.

When do I have to descale my machine?

Scale is a normal consequence of using the machine, and it depends also on the quality of the water you use. It is necessary to descale the machine when the display alerts you to proceed. We suggest to follow the step-by-step procedure illustrated in the instruction booklet and to use only the GAGGIA descaler that is especially thought especially for our espresso machines.

What descaler can I use?

To descale your Gaggia coffee machine use only the Gaggia decalcifier, a unique solution made to ensure excellent performances of the machine throughout time. Vinegar and any other descaling agents must be avoided. Never use descaling agents based on mineral acids such as sulfuric acid, hydrochloric acid and sulfamic acid. These descaling agents may damage your coffee machine’s pipe and tube system.

WHICH WATER FILTER CAN I USE?

Gaggia Besana is compatible with Brita/Mavea Intenza+ water filter, especially designed to protect the machine against scale.

WHICH COMPONENTS ARE REMOVABLE AND WASHABLE?

Drip tray, drip tray plate, coffee pucks container, water tank, pannarello are removable and need to be washed under tap water, with a bit of dish soap, but no abrasive substances nor solvents; the removable brew group must be washed with no soaps. The drip tray plate can be washed also in the dishwasher.

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